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Customer Care Representative 154 views4 applications

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Duties and Responsibilities

  • Serves as the first contact to customers and service related issues, and maintains a cordial relationship with customers.
  • Clearly address their inquiries.
  • Opens files for new clients after registration fees has been paid.
  • Interfacing with visitors/clients and clearly address their inquiries. Focus on providing exceptional services resulting in customer satisfaction.
  • Opening of files for newly registered business, and retrieving of files when client come for follow up.
  • Provide secretarial support: filing, answering telephone calls, compiling and typing of official documents as required, photo copying and distributing materials, correspondence.
  • Receive, dispatch and disseminate official correspondence.
  • Assist in the procurement of office items when need arises.

 

Requirements:

  • Entry level experience,
  • Minimum qualification of O.N.D
  • Should be ready to learn
  • Should be spontaneous
  • Should have leadership qualities
  • The position is open to Lagos state residents and close environs.
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